Contact Us - AI Producer Certification

Email Support

Get help with your certification journey

[email protected]

Response time: 24-48 hours

Live Chat

Chat with our support team

Available: Mon-Fri 9AM-6PM PST

Phone Support

Speak directly with our team

+1 (555) AI-PRODUCER

Available: Mon-Fri 9AM-6PM PST

Send Us a Message

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Our Offices

Visit us at our global locations

San Francisco, CA

Headquarters

123 AI Innovation Drive
San Francisco, CA 94105
United States

New York, NY

East Coast Office

456 Tech Square
New York, NY 10001
United States

London, UK

European Office

789 Innovation Lane
London EC2A 4BX
United Kingdom

Support Hours

We're here when you need us

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM PST

Saturday: 10:00 AM - 4:00 PM PST

Sunday: Closed

Emergency Support

For critical issues during certification exams:

24/7 Emergency Line

+1 (555) AI-URGENT

Exam day support only

Quick Answers

Common questions we receive

How do I reset my password?

Go to the login page and click "Forgot Password". You'll receive an email with reset instructions within 5 minutes.

When will I receive my certificate?

Digital certificates are issued immediately upon course completion. Physical certificates are mailed within 7-10 business days.

Can I get a refund?

Yes! We offer a 14-day money-back guarantee for all our certification programs. Contact support for refund requests.

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